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We specialize in training, policy development, community engagement and strategic planning that is critical for working across cultures.

Established in 2010, CrossCultural Intellect (CCI) is a boutique consultancy specializing in training, policy development, community engagement and strategic planning that is critical for working across cultures. CCI has the expertise to advise and guide organisations from across a spectrum of industries including the community and private sectors and all levels of government.

Over 50 years’ experience and expertise in:

Transcultural

Transcultural processes in health and mental health care.

Multiculture

High level multicultural community organization management

Training

Cultural responsiveness training (including on working with interpreters).

Engagement

Effective engagement with ethnoculturally and linguistically diverse (ELD) communities and individuals.

Policy Framework

Development of government and non-government policy frameworks for the implementation of best practice.

Strategic Plans

Development of meaningful and realistic strategic plans for operating in the multicultural sector.

About Us

CrossCultural Intellect (CCI) is in a unique position to offer training and consultancy that is informed by daily practical contact between the founder-facilitators with refugee and migrant communities. These encounters add to CCI’s a current knowledge of the barriers encountered by stakeholders and how they might be resolved. Our experience also enables us to guide organisations to identify and optimize existing strengths in its multiculturally diverse workforce and utilize these inherent resources for enhancing organisational deliverables.

About the Trainers

She focuses on understanding the inter-relationship of resettlement, mental health, community engagement and much more.

Dr. Bernadette Wright

Andrea possesses expertise in driving and communicating reforms, creating a culture of innovation and capacity building, and many more.

Andrea Creado

Andrea Creado is currently the CEO of a multicultural women’s health organisation with over 20 years’ experience of working with varied ethnic communities in a community health setting. Andrea holds a Master’s Degree in Human Development, Bachelor of Psychology, Bachelor of Arts with Honours in Psychology and is a Fellow of the Australian Institute of Management and a Graduate of the Australian Institute of Company Directors. In addition, Andrea is a qualified trainer having completed the Cert IV in Workplace Training and Development.

She has experience in leading people, programs and thinking at strategic and operational levels in both government and in the non-government community-based health services sector. Currently she sits on the Board for the Centre for Women’s Safety and Wellbeing and a Committee Member for various community organisations. She has also been participating in the Office of Multicultural Interest’s Mentoring program since 2021 through which she mentors professionals interested in becoming Board members.

Andrea is regularly invited by state government departments to provide expertise on developing better programs for culturally diverse communities in the areas of domestic violence, health, and mental health.

Andrea possesses expertise in driving and communicating reforms, creating a culture of innovation and capacity building, and engaging and empowering colleagues to facilitate active contributions to both regular activities and new initiatives. Due to her leadership both Andrea and the organisation she leads have won several National, State and Local Awards for empowering multicultural communities.

Dr. Bernadette Wright

Dr Bernadette Wright is a Clinical Psychologist of over 25 years’ experience specialising in transcultural mental health with Western Australia’s Department of Health and now in the not-for-profit sector. Her work focuses on understanding the inter-relationship of resettlement, mental health and ethnocultural issues for migrants and refugees and the barriers to their successful acculturation and broader community engagement.

She is on the Boards of key non-government agencies and continues her active involvement in various government mental health committees at the state and national level. Dr Wright’s career encompasses work with individuals and families from ethnoculturally and linguistically diverse (ELD) backgrounds and advice to government and community groups. She has undertaken collaborative action research which have led to publications and holds an adjunct senior lecturer appointment at Curtin University.

Dr Wright has developed and delivered numerous culturally responsive training seminars and workshops on various aspects underscoring the interface between ethnicity, culture, and mental health. Her resource development initiatives have been aimed at ELD groups and facilitating practitioners’ engagement with the transcultural process. Dr Wright’s work has been recognised by awards from Western Australia’s Department of Health, Department of Local Government, Sport and Cultural Industries, and the Health Consumers’ Council of Western Australia.